Customer Lab for UX Teams
Leanlab is an always-on customer lab for UX teams to test and learn with real users, helping you design faster, smarter, and with full confidence.
Less waste, more impact.
User discovery throughout the double diamond
Often, user input is only gathered at the start and end of a project. Leanlab fills the gap in between, turning discovery and validation into a seamless loop of collaboration. Dig deeper into users with tools such as self-reporting diaries and discussions, enabling your teams to empathise and connect with users' preferences, emotions and behaviours.
Rapid preference tests
With Leanlab you can get instant feedback on your designs. Share your work with your users, vote, first click-test, or preference test and pick the best ideas to move forward with.
“Leanlab has helped us reduce the time we need for talking to customers from weeks to just 24 hours.“
Niknaz Moslehi
UX Designer, Lindex
Unmoderated usability tests
With Leanlab you can run unmoderated usability tests at scale. Give users a self-reporting usability task on an existing service or ask them to click through a new prototype in for example Figma, and create a robust understanding of how you can improve your UX further.
Moderated sessions and video interviews
When you need to run moderated sessions, you can launch one-to-one asynchronous or real-time chats on Leanlab or invite selected users to schedule a video call with your current tool, such as Teams, Google Meet, etc.
New feature extensions
Share results instantly with designers, researchers, and stakeholders. Leanlab turns UX testing into a shared team effort, with full, easy alignment.
