See real-world examples of how companies are using Leanlab to continuously learn more about their customers.
From sporadic research to systematic customer collaboration During its largest-ever transformation, LocalTapiola realised that achieving growth...
A manual and labour-intensive process slowing down customer research Lindex used to have a manual and labour-intensive way of doing user tests and...
A shift towards customer-centricity At the turn of the 2020s, Stockmann made a strategic decision to focus more intensively on customer experience...
Better solutions to stay on the pulse of customers To stay fresh and innovative across the end-to-end customer journey, Finnair needed a systematic...
A slow and laborious process to talk to customers For Nordea Life, a key challenge for becoming a more customer-centric business has been the slow...
Understanding what members really need — and acting on it CSSC is a British not-for-profit civil servants' membership organisation with over 160,000...
