Innovate the best
solutions together
with your customers

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LeanLab is a co-creation and insights platform that connects you with your customers and employees to make better informed decisions across your business

Be a human friendly business and realise the power of Co

Engage in authentic dialogue with your customers in a safe digital environment globally and real-time.

Through a deep customer connection, co-create and design better operations, products, services and communications.

Become more data and customer driven business, discover new customer value opportunities and innovation to future proof your business.

Get started in just a few simple steps!

1. Set-up and invite

2. Keep engaging

3. Gather insights

Different business applications to put you in the loop with your community
LeanLab is used in a variety of ways across different business units and industry verticals for insights, co-creation and innovation with your community
Customer experience and loyalty
Open up a real-time customer channel to help you retain and win customers.
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Product and service innovation
Be in instant sync with your customers to co-create attractive and relevant products and services on a global scale.
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Audience insights for media
Connect with your key audiences to drive better experiences with the curated and commercial content on your media platform.
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Employee engagement and change
Engage and involve your employees across different innovation and change efforts.
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Global brand lift studies to prove the value of premium advertising

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Global frequent fliers community to stay on top of customer experience

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Bauer Media

Tuning in with listeners to deliver quality radio experiences

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Membership community to future proof the business

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OP Bank

Helping a Nordic bank to drive new concept development

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Nordic home design brand

Customer community to create an effective loyalty programme

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Audience insight community to win more time with subscribers and advertisers

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Measuring real-time cinema advertising impact

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Online community to develop better digital user experiences and drive subscription revenue

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Digitalist Group

Co-developing shared company values and behaviours

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Trusted by designers, innovators, co-creators and behavioural scientists in more than 500 co-creation and innovation programmes globally
And participants love it too - over 90% would like to come back again.

How can we help you?

If you want to find out more to see how LeanLab
can help your business, please get in touch

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Get in touch
Ville Österlund
+358 40 513 8001

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