LeanLab is a co-creation and insights platform that connects you with your customers and employees to help you make better informed decisions across your business.
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Engage in authentic dialogue with your customers in a safe digital environment, globally and in real-time.
Through deep customer connection, co-create and design better operations, products, services and communications.
Be data and customer driven; discover new customer value opportunities and innovate to future proof your business.
Get started in just a few simple steps!
1. Set up and
invite
Set up your private and branded community and invite your customers and employees - from 100 to 100,000 members.
2. Engage and
co-create
Through regular weekly or monthly activities, understand, ideate, conceptualise and validate with your community.
3. Act on your
insights
Quickly capture key insights through real time reporting and analysis tools, share them with your colleagues and swing them into action.
Different business applications to put you in the loop with your community
LeanLab is used in a variety of ways across different business units and industry verticals for insights, co-creation and innovation with your community
Open up a real time customer channel to help you retain and win customers.
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Be in instant sync with your customers to co-create attractive and relevant products and services on a global scale.
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Connect with your key audiences to drive better experiences with curated and commercial content on your media platform.
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Engage and involve your employees across different innovation and change efforts.
Find out more...Spotify
Global brand lift studies to prove the value of premium advertising
Read moreFinnair
Global frequent flyers community to stay on top of customer experience
Read moreCSSC
Membership community to future proof the business
Read moreOP Bank
Helping a Nordic bank to drive new concept development
Read moreNordic home design brand
Customer community to create an effective loyalty programme
Read moreA-lehdet
Audience insight community to win more time with subscribers and advertisers
Read moreFinnkino
Measuring real time cinema advertising impact
Read moreMTV
Online community to develop better digital user experiences and drive subscription revenue
Read morePosti
Co-creating with employees to create gamified rewards programme for postal workers
Read moreDigitalist Group
Co-developing shared company values and behaviours
Read moreTrusted by designers, innovators, co-creators and behavioural scientists in more than 500 co-creation and innovation programmes globally
And participants love it too - over 90% would like to come back again.
Get in touch
Ville Österlund
+358 40 513 8001
support@leanlab.co
A Digitalist Group Innovation
