Innovate the
best solutions
together with
your customers

LeanLab is a co-creation and insights platform that connects you with your customers and employees to help you make better informed decisions across your business.
Be a human friendly business and realise the Power of Co
Connect
Engage in authentic dialogue with your customers in a safe digital environment, globally and in real-time.
Co-Create
Through deep customer connection, co-create and design better operations, products, services and communications.
Conquer
Be data and customer driven; discover new customer value opportunities and innovate to future proof your business.

Get started in just a few simple steps!

1. Set up and
invite

Set up your private and branded community and invite your customers and employees - from 100 to 100,000 members.

2. Engage and
co-create

Through regular weekly or monthly activities, understand, ideate, conceptualise and validate with your community.

3. Act on your
insights

Quickly capture key insights through real time reporting and analysis tools, share them with your colleagues and swing them into action.

Different business applications to put you in the loop with
your community

LeanLab is used in a variety of ways across different business units and industry verticals for insights, co-creation and innovation with your community.

Customer experience and loyalty

Open up a real time customer channel to help you retain and win customers.

Audience
insights

Connect with your key audiences to drive better experiences with curated and commercial content on your media platform.

Employee empower-
ment and change

Engage and involve your employees across different innovation and change efforts.

Product and service
innovation

Be in instant sync with your customers to co-create attractive and relevant products and services on a global scale.

Spotify

Global brand lift studies to prove the value of premium advertising

Read more

Finnair

Global frequent flyers community to stay on top of customer experience

Read more

Bauer Media

Tuning in with listeners to deliver quality radio experiences

Read more

CSSC

Membership community to future proof the business

Read more

OP Bank

Helping a Nordic bank to drive new concept development

Read more

Nordic home design brand

Customer community to create an effective loyalty programme

Read more

A-lehdet

Audience insight community to win more time with subscribers and advertisers

Read more

Finnkino

Measuring real time cinema advertising impact

Read more

MTV

Online community to develop better digital user experiences and drive subscription revenue

Read more

Posti

Co-creating with employees to create gamified rewards programme for postal workers

Read more

Digitalist Group

Co-developing shared company values and behaviours

Read more
Trusted by designers, innovators, co-creators and behavioural scientists in more than 500 co-creation and innovation programmes globally
And participants love it too – over 90% would like to come back again.
How do co-creation communities work?
Here's a free guide!

Try LeanLab for FREE!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

A Digitalist Group Innovation

Get in touch
Ville Österlund
+358 40 513 8001
support@leanlab.co
Privacy policy
Terms of use
© 2020 Digitalist Group.