Innovate the best solutions together with customers

How to leverage LeanLab customer communities? Download the guide here!
LeanLab is a co-creation and insights platform that connects you with your customers and employees to help you make better informed decisions across your business.
Be a human friendly business and realise the Power of Co
Engage in authentic dialogue with your customers in a safe digital environment, globally and in real-time.
Through deep customer connection, co-create and design better operations, products, services and communications.
Be data and customer driven; discover new customer value opportunities and innovate to future proof your business.

Get started in just a few simple steps!

1. Set up and

Set up your private and branded community and invite your customers and employees - from 100 to 100,000 members.

2. Engage and

Through regular weekly or monthly activities, understand, ideate, conceptualise and validate with your community.

3. Act on your

Quickly capture key insights through real time reporting and analysis tools, share them with your colleagues and swing them into action.

Different business applications to put you in the loop with
your community

LeanLab is used in a variety of ways across different business units and industry verticals for insights, co-creation and innovation with your community.

Customer experience and loyalty

Open up a real time customer channel to help you retain and win customers.

Learn more


Connect with your key audiences to drive better experiences with curated and commercial content on your media platform.

Learn more

Employee empower-
ment and change

Engage and involve your employees across different innovation and change efforts.

Learn more

Product and service

Be in instant sync with your customers to co-create attractive and relevant products and services on a global scale.

Learn more


Global brand lift studies to prove the value of premium advertising

Read more


Global frequent flyers community to stay on top of customer experience

Read more

Bauer Media

Tuning in with listeners to deliver quality radio experiences

Read more


Membership community to future proof the business

Read more

OP Bank

Helping a Nordic bank to drive new concept development

Read more

Nordic home design brand

Customer community to create an effective loyalty programme

Read more


Audience insight community to win more time with subscribers and advertisers

Read more


Measuring real time cinema advertising impact

Read more


Online community to develop better digital user experiences and drive subscription revenue

Read more


Co-creating with employees to create gamified rewards programme for postal workers

Read more

Digitalist Group

Co-developing shared company values and behaviours

Read more
Trusted by designers, innovators, co-creators and behavioural scientists in more than 500 co-creation and innovation programmes globally
And participants love it too – over 90% would like to come back again.

Try LeanLab now!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
The default text for the creeping popup.
The default text for the creeping popup.