Customer journey development

Build ongoing mosaic of your customers’ needs and aspirations and launch innovation challenges with your customers and employees to solve them.

Competitor
benchmarking

Share your early concepts with your community and co-iterate them further with customers and employees

Customer loyalty
and sales

Validate your concepts with the larger community and get customers or employees to beta test before launch to have success from day one.

Waste no time, start co-creating with your customers and employees to accelerate your innovation with LeanLab. You can start today. Book a demo with one of our innovation experts!
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Book a demo

Get started in just a few simple steps!
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1. Set up and
invite

Set up your private and branded community and invite your customers and employees - from 100 to 100,000 members.

2. Engage and
co-create

Through regular weekly or monthly activities, understand, ideate, conceptualise and validate with your community.

3. Act on your
insights

Quickly capture key insights through real time reporting and analysis tools, share them with your colleagues and swing them into action.

Spotify

Global brand lift studies to prove the value of premium advertising

Finnair

Global frequent flyers community to stay on top of customer experience

Bauer Media

Tuning in with listeners to deliver quality radio experiences

CSSC

Membership community to future proof the business

OP Bank

Helping a Nordic bank to drive new concept development

Nordic home design brand

Customer community to create an effective loyalty programme

A-lehdet

Audience insight community to win more time with subscribers and advertisers

Finnkino

Measuring real time cinema advertising impact

MTV

Online community to develop better digital user experiences and drive subscription revenue

Posti

Co-creating with employees to create gamified rewards programme for postal workers

Digitalist Group

Co-developing shared company values and behaviours

Customer Experienceand Loyalty